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The Economic War Against the Virus

Being an entrepreneur is hard. You must be firm with your team while ensuring that costs are within acceptable levels. The pandemic made your role even more challenging. Now, you must work hard to keep your company afloat. At the advent of Covid-19, many corporations close. You probably temporarily ceased operations and layoff employees. You

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call center team leader

The BPO Industry: the Pandemic’s Economy Crutch

The coronavirus inevitably resulted in an ongoing global recession. With the imposition of lockdowns, travel restrictions, and limited social activities, many businesses had to close down and workers were laid off. The economic affairs of countries worldwide plummeted drastically. But the business process outsourcing (BPO) industry has proven essential in keeping it afloat during these difficult

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small business owner

Three Types of Online Shoppers: How to Encourage Repeat Purchases

The shift toward the digital landscape has changed the shopping experience forever for retailers and customers alike. More people are shopping online, and e-retailers are working hard to migrate their businesses online and change the way they do business. In fact, eCommerce is indeed a field where many businesses can benefit from simply getting involved

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